Customer Feedback Form

Name (Optional): Institution/Practice:

Thank you for choosing Pangea Laboratory, LLC. We would like to hear your feedback to provide you with the best quality service. Please rate your experience by selecting the appropriate circle/box.

1. From day the test requisition is submitted to day you receive your test results, please rate our turnaround time:
Bladder CARETM: Unacceptable Fair Satisfactory Above Average Excellent
2. Was the laboratory customer service staff courteous and professional?
Unacceptable Fair Satisfactory Above Average Excellent
3. Was the laboratory customer service staff helpful in answering your questions?
Unacceptable Fair Satisfactory Above Average Excellent
4. Did the laboratory customer service staff communicate to you clearly?
Unacceptable Fair Satisfactory Above Average Excellent
5. How would you rate your overall customer service experience?
Unacceptable Fair Satisfactory Above Average Excellent

In the comment section, please provide any feedback to help us better improve our service to you. Comment:

Submit